Previous researchers have proposed intelligent systems for therapeutic monitoring of cognitive impairments. However, most existing practical approaches for this purpose are based on manual tests. This raises issues such as excessive caretaking effort and the white-coat effect. To avoid these issues, we present an intelligent conversational system for entertaining elderly people with news of their interest that monitors cognitive impairment transparently. Automatic chatbot dialogue stages allow assessing content description skills and detecting cognitive impairment with Machine Learning algorithms. We create these dialogue flows automatically from updated news items using Natural Language Generation techniques. The system also infers the gold standard of the answers to the questions, so it can assess cognitive capabilities automatically by comparing these answers with the user responses. It employs a similarity metric with values in [0, 1], in increasing level of similarity. To evaluate the performance and usability of our approach, we have conducted field tests with a test group of 30 elderly people in the earliest stages of dementia, under the supervision of gerontologists. In the experiments, we have analysed the effect of stress and concentration in these users. Those without cognitive impairment performed up to five times better. In particular, the similarity metric varied between 0.03, for stressed and unfocused participants, and 0.36, for relaxed and focused users. Finally, we developed a Machine Learning algorithm based on textual analysis features for automatic cognitive impairment detection, which attained accuracy, F-measure and recall levels above 80%. We have thus validated the automatic approach to detect cognitive impairment in elderly people based on entertainment content.
Artificial Intelligence techniques such as Machine Learning (ML) have not been exploited to their maximum potential in the legal domain. This has been partially due to the insufficient explanations they provided about their decisions. Automatic expert systems with explanatory capabilities can be specially useful when legal practitioners search jurisprudence to gather contextual knowledge for their cases. Therefore, we propose a hybrid system that applies ML for multi-label classification of judgements (sentences) and visual and natural language descriptions for explanation purposes, boosted by Natural Language Processing techniques and deep legal reasoning to identify the entities, such as the parties, involved. We are not aware of any prior work on automatic multi-label classification of legal judgements also providing natural language explanations to the end-users with comparable overall quality. Our solution achieves over 85 % micro precision on a labelled data set annotated by legal experts. This endorses its interest to relieve human experts from monotonous labour-intensive legal classification tasks.
Concerns about the effect of greenhouse gases have motivated the development of certification protocols to quantify the industrial carbon footprint (CF). These protocols are manual, work-intensive, and expensive. All of the above have led to a shift towards automatic data-driven approaches to estimate the CF, including Machine Learning (ML) solutions. Unfortunately, the decision-making processes involved in these solutions lack transparency from the end user's point of view, who must blindly trust their outcomes compared to intelligible traditional manual approaches. In this research, manual and automatic methodologies for CF estimation were reviewed, taking into account their transparency limitations. This analysis led to the proposal of a new explainable ML solution for automatic CF calculations through bank transaction classification. Consideration should be given to the fact that no previous research has considered the explainability of bank transaction classification for this purpose. For classification, different ML models have been employed based on their promising performance in the literature, such as Support Vector Machine, Random Forest, and Recursive Neural Networks. The results obtained were in the 90 % range for accuracy, precision, and recall evaluation metrics. From their decision paths, the proposed solution estimates the CO2 emissions associated with bank transactions. The explainability methodology is based on an agnostic evaluation of the influence of the input terms extracted from the descriptions of transactions using locally interpretable models. The explainability terms were automatically validated using a similarity metric over the descriptions of the target categories. Conclusively, the explanation performance is satisfactory in terms of the proximity of the explanations to the associated activity sector descriptions.
Social media platforms enable the rapid dissemination and consumption of information. However, users instantly consume such content regardless of the reliability of the shared data. Consequently, the latter crowdsourcing model is exposed to manipulation. This work contributes with an explainable and online classification method to recognize fake news in real-time. The proposed method combines both unsupervised and supervised Machine Learning approaches with online created lexica. The profiling is built using creator-, content- and context-based features using Natural Language Processing techniques. The explainable classification mechanism displays in a dashboard the features selected for classification and the prediction confidence. The performance of the proposed solution has been validated with real data sets from Twitter and the results attain 80 % accuracy and macro F-measure. This proposal is the first to jointly provide data stream processing, profiling, classification and explainability. Ultimately, the proposed early detection, isolation and explanation of fake news contribute to increase the quality and trustworthiness of social media contents.
Finance-related news such as Bloomberg News, CNN Business and Forbes are valuable sources of real data for market screening systems. In news, an expert shares opinions beyond plain technical analyses that include context such as political, sociological and cultural factors. In the same text, the expert often discusses the performance of different assets. Some key statements are mere descriptions of past events while others are predictions. Therefore, understanding the temporality of the key statements in a text is essential to separate context information from valuable predictions. We propose a novel system to detect the temporality of finance-related news at discourse level that combines Natural Language Processing and Machine Learning techniques, and exploits sophisticated features such as syntactic and semantic dependencies. More specifically, we seek to extract the dominant tenses of the main statements, which may be either explicit or implicit. We have tested our system on a labelled dataset of finance-related news annotated by researchers with knowledge in the field. Experimental results reveal a high detection precision compared to an alternative rule-based baseline approach. Ultimately, this research contributes to the state-of-the-art of market screening by identifying predictive knowledge for financial decision making.
Automatic legal text classification systems have been proposed in the literature to address knowledge extraction from judgments and detect their aspects. However, most of these systems are black boxes even when their models are interpretable. This may raise concerns about their trustworthiness. Accordingly, this work contributes with a system combining Natural Language Processing (NLP) with Machine Learning (ML) to classify legal texts in an explainable manner. We analyze the features involved in the decision and the threshold bifurcation values of the decision paths of tree structures and present this information to the users in natural language. This is the first work on automatic analysis of legal texts combining NLP and ML along with Explainable Artificial Intelligence techniques to automatically make the models' decisions understandable to end users. Furthermore, legal experts have validated our solution, and this knowledge has also been incorporated into the explanation process as "expert-in-the-loop" dictionaries. Experimental results on an annotated data set in law categories by jurisdiction demonstrate that our system yields competitive classification performance, with accuracy values well above 90%, and that its automatic explanations are easily understandable even to non-expert users.
Financial news items are unstructured sources of information that can be mined to extract knowledge for market screening applications. Manual extraction of relevant information from the continuous stream of finance-related news is cumbersome and beyond the skills of many investors, who, at most, can follow a few sources and authors. Accordingly, we focus on the analysis of financial news to identify relevant text and, within that text, forecasts and predictions. We propose a novel Natural Language Processing (NLP) system to assist investors in the detection of relevant financial events in unstructured textual sources by considering both relevance and temporality at the discursive level. Firstly, we segment the text to group together closely related text. Secondly, we apply co-reference resolution to discover internal dependencies within segments. Finally, we perform relevant topic modelling with Latent Dirichlet Allocation (LDA) to separate relevant from less relevant text and then analyse the relevant text using a Machine Learning-oriented temporal approach to identify predictions and speculative statements. We created an experimental data set composed of 2,158 financial news items that were manually labelled by NLP researchers to evaluate our solution. The ROUGE-L values for the identification of relevant text and predictions/forecasts were 0.662 and 0.982, respectively. To our knowledge, this is the first work to jointly consider relevance and temporality at the discursive level. It contributes to the transfer of human associative discourse capabilities to expert systems through the combination of multi-paragraph topic segmentation and co-reference resolution to separate author expression patterns, topic modelling with LDA to detect relevant text, and discursive temporality analysis to identify forecasts and predictions within this text.
Microblogging platforms, of which Twitter is a representative example, are valuable information sources for market screening and financial models. In them, users voluntarily provide relevant information, including educated knowledge on investments, reacting to the state of the stock markets in real-time and, often, influencing this state. We are interested in the user forecasts in financial, social media messages expressing opportunities and precautions about assets. We propose a novel Targeted Aspect-Based Emotion Analysis (TABEA) system that can individually discern the financial emotions (positive and negative forecasts) on the different stock market assets in the same tweet (instead of making an overall guess about that whole tweet). It is based on Natural Language Processing (NLP) techniques and Machine Learning streaming algorithms. The system comprises a constituency parsing module for parsing the tweets and splitting them into simpler declarative clauses; an offline data processing module to engineer textual, numerical and categorical features and analyse and select them based on their relevance; and a stream classification module to continuously process tweets on-the-fly. Experimental results on a labelled data set endorse our solution. It achieves over 90% precision for the target emotions, financial opportunity, and precaution on Twitter. To the best of our knowledge, no prior work in the literature has addressed this problem despite its practical interest in decision-making, and we are not aware of any previous NLP nor online Machine Learning approaches to TABEA.
Current language processing technologies allow the creation of conversational chatbot platforms. Even though artificial intelligence is still too immature to support satisfactory user experience in many mass market domains, conversational interfaces have found their way into ad hoc applications such as call centres and online shopping assistants. However, they have not been applied so far to social inclusion of elderly people, who are particularly vulnerable to the digital divide. Many of them relieve their loneliness with traditional media such as TV and radio, which are known to create a feeling of companionship. In this paper we present the EBER chatbot, designed to reduce the digital gap for the elderly. EBER reads news in the background and adapts its responses to the user's mood. Its novelty lies in the concept of "intelligent radio", according to which, instead of simplifying a digital information system to make it accessible to the elderly, a traditional channel they find familiar -- background news -- is augmented with interactions via voice dialogues. We make it possible by combining Artificial Intelligence Modelling Language, automatic Natural Language Generation and Sentiment Analysis. The system allows accessing digital content of interest by combining words extracted from user answers to chatbot questions with keywords extracted from the news items. This approach permits defining metrics of the abstraction capabilities of the users depending on a spatial representation of the word space. To prove the suitability of the proposed solution we present results of real experiments conducted with elderly people that provided valuable insights. Our approach was considered satisfactory during the tests and improved the information search capabilities of the participants.