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One vs. Many: Comprehending Accurate Information from Multiple Erroneous and Inconsistent AI Generations
May 09, 2024
As Large Language Models (LLMs) are nondeterministic, the same input can generate different outputs, some of which may be incorrect or hallucinated. If run again, the LLM may correct itself and produce the correct answer. Unfortunately, most LLM-powered systems resort to single results which, correct or not, users accept. Having the LLM produce multiple outputs may help identify disagreements or alternatives. However, it is not obvious how the user will interpret conflicts or inconsistencies. To this end, we investigate how users perceive the AI model and comprehend the generated information when they receive multiple, potentially inconsistent, outputs. Through a preliminary study, we identified five types of output inconsistencies. Based on these categories, we conducted a study (N=252) in which participants were given one or more LLM-generated passages to an information-seeking question. We found that inconsistency within multiple LLM-generated outputs lowered the participants' perceived AI capacity, while also increasing their comprehension of the given information. Specifically, we observed that this positive effect of inconsistencies was most significant for participants who read two passages, compared to those who read three. Based on these findings, we present design implications that, instead of regarding LLM output inconsistencies as a drawback, we can reveal the potential inconsistencies to transparently indicate the limitations of these models and promote critical LLM usage.
PaperWeaver: Enriching Topical Paper Alerts by Contextualizing Recommended Papers with User-collected Papers
Mar 05, 2024
With the rapid growth of scholarly archives, researchers subscribe to "paper alert" systems that periodically provide them with recommendations of recently published papers that are similar to previously collected papers. However, researchers sometimes struggle to make sense of nuanced connections between recommended papers and their own research context, as existing systems only present paper titles and abstracts. To help researchers spot these connections, we present PaperWeaver, an enriched paper alerts system that provides contextualized text descriptions of recommended papers based on user-collected papers. PaperWeaver employs a computational method based on Large Language Models (LLMs) to infer users' research interests from their collected papers, extract context-specific aspects of papers, and compare recommended and collected papers on these aspects. Our user study (N=15) showed that participants using PaperWeaver were able to better understand the relevance of recommended papers and triage them more confidently when compared to a baseline that presented the related work sections from recommended papers.
EvalLM: Interactive Evaluation of Large Language Model Prompts on User-Defined Criteria
Sep 24, 2023By simply composing prompts, developers can prototype novel generative applications with Large Language Models (LLMs). To refine prototypes into products, however, developers must iteratively revise prompts by evaluating outputs to diagnose weaknesses. Formative interviews (N=8) revealed that developers invest significant effort in manually evaluating outputs as they assess context-specific and subjective criteria. We present EvalLM, an interactive system for iteratively refining prompts by evaluating multiple outputs on user-defined criteria. By describing criteria in natural language, users can employ the system's LLM-based evaluator to get an overview of where prompts excel or fail, and improve these based on the evaluator's feedback. A comparative study (N=12) showed that EvalLM, when compared to manual evaluation, helped participants compose more diverse criteria, examine twice as many outputs, and reach satisfactory prompts with 59% fewer revisions. Beyond prompts, our work can be extended to augment model evaluation and alignment in specific application contexts.
LMCanvas: Object-Oriented Interaction to Personalize Large Language Model-Powered Writing Environments
Mar 27, 2023
Large language models (LLMs) can enhance writing by automating or supporting specific tasks in writers' workflows (e.g., paraphrasing, creating analogies). Leveraging this capability, a collection of interfaces have been developed that provide LLM-powered tools for specific writing tasks. However, these interfaces provide limited support for writers to create personal tools for their own unique tasks, and may not comprehensively fulfill a writer's needs -- requiring them to continuously switch between interfaces during writing. In this work, we envision LMCanvas, an interface that enables writers to create their own LLM-powered writing tools and arrange their personal writing environment by interacting with "blocks" in a canvas. In this interface, users can create text blocks to encapsulate writing and LLM prompts, model blocks for model parameter configurations, and connect these to create pipeline blocks that output generations. In this workshop paper, we discuss the design for LMCanvas and our plans to develop this concept.