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Feb 21, 2024
Humans pay careful attention to the interlocutor's internal state in dialogues. For example, in recommendation dialogues, we make recommendations while estimating the seeker's internal state, such as his/her level of knowledge and interest. Since there are no existing annotated resources for the analysis, we constructed RecMind, a Japanese movie recommendation dialogue dataset with annotations of the seeker's internal state at the entity level. Each entity has a subjective label annotated by the seeker and an objective label annotated by the recommender. RecMind also features engaging dialogues with long seeker's utterances, enabling a detailed analysis of the seeker's internal state. Our analysis based on RecMind reveals that entities that the seeker has no knowledge about but has an interest in contribute to recommendation success. We also propose a response generation framework that explicitly considers the seeker's internal state, utilizing the chain-of-thought prompting. The human evaluation results show that our proposed method outperforms the baseline method in both consistency and the success of recommendations.
Modeling and Utilizing User's Internal State in Movie Recommendation Dialogue
Dec 05, 2020
Intelligent dialogue systems are expected as a new interface between humans and machines. Such an intelligent dialogue system should estimate the user's internal state (UIS) in dialogues and change its response appropriately according to the estimation result. In this paper, we model the UIS in dialogues, taking movie recommendation dialogues as examples, and construct a dialogue system that changes its response based on the UIS. Based on the dialogue data analysis, we model the UIS as three elements: knowledge, interest, and engagement. We train the UIS estimators on a dialogue corpus with the modeled UIS's annotations. The estimators achieved high estimation accuracy. We also design response change rules that change the system's responses according to each UIS. We confirmed that response changes using the result of the UIS estimators improved the system utterances' naturalness in both dialogue-wise evaluation and utterance-wise evaluation.
A System for Worldwide COVID-19 Information Aggregation
Jul 28, 2020
The global pandemic of COVID-19 has made the public pay close attention to related news, covering various domains, such as sanitation, treatment, and effects on education. Meanwhile, the COVID-19 condition is very different among the countries (e.g., policies and development of the epidemic), and thus citizens would be interested in news in foreign countries. We build a system for worldwide COVID-19 information aggregation (http://lotus.kuee.kyoto-u.ac.jp/NLPforCOVID-19 ) containing reliable articles from 10 regions in 7 languages sorted by topics for Japanese citizens. Our reliable COVID-19 related website dataset collected through crowdsourcing ensures the quality of the articles. A neural machine translation module translates articles in other languages into Japanese. A BERT-based topic-classifier trained on an article-topic pair dataset helps users find their interested information efficiently by putting articles into different categories.